United is improving the connection experience with great technological updates


If he has ever been in that passenger asking everyone around him to allow him to disembark before them, then this news of United Airlines will probably excite him.

Chicago headquarters on Wednesday announced a great expansion to its Connectionsover technology, which First debuted in 2019.

As part of the expansion, Flyers will see an improved connection board in the Mobile United application that includes a series of new features depending on how long its connection is.

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Perhaps the most exciting improvement is that you will receive a notification if Connectionsover is holding its connection flight, which is a tool that identifies strict connections and potentially maintains connection flights if the arrival time of the next flight would not be significantly delayed by a brief retention.

United courtesy

Since he debuted six years ago, Connectionsover has saved the day for more than 3.3 million travelers, according to United. (It is a pity that United competitors still do not seem to be using similar technology).

In addition to this new notification, travelers will see instructions from turn to turn with estimated walking times between their doors in all the US centers, as well as tips for longer placements and flight status updates.

If you do not end up making your connection, the application will offer a self -service reserve experience that will allow you to confirm the next flight available or join the waiting list for a previous flight.

At this time, these characteristics are available in English and Spanish, and support for additional languages ​​will be introduced in the coming months.

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In addition, MAP technology will soon superpose its current location for even easier navigation between doors.

Zach Griff/The Points Guy

United says that more than 20 million flyers have already reserved connection flights for the summer travel period. The airline also tested these new features during spring with more 350,000 clients, of 98% of which made their connection.

“We know that providing people with more information, in a transparent and easy to understand way, can help to dismantle the connection flight experience. Our award -winning mobile application changes a change of play during the trip, and with these new features, our clients will have even more real -time details about their flight and, as a result, it will have an even better experience than Flying United,” David Kinzelman, customer director of the United customers.

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